Returns & Exchanges
At Windhorse, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unworn sports equipment and apparel. If your gear doesn't help you reach your peak, we are committed to making it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned gear, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing